Business Outcome(s)
Through this programme, participants will increase their problem solving capability, thereby bringing long-lasting efficiency and improvement at the workplace. In addition, the ability to appreciate the big picture enables them to formulate strategies, leading to aligned effort, less wastage, and ultimately improved revenue and profit margins.
Learning Outcomes
This programme enables the participants to:
- Analyse an issue in terms of components and their inter-connections
- Synthesise perspectives from different stakeholders into a coherent picture
- Assess the situation with a systems-level perspective
- Identify the symptoms, root cause and consequences of a complex issue
- Resolve the complex issue by creating or identifying new paradigm, new mindset, new leverage points and/or new action
